Chrome keeps crashing on startup

This morning, when I turn on my PC, I saw the alert message window of Google Chrome.

google-chrome-45--crash

Problem signature:
Problem Event Name:    BEX
Application Name:    chrome.exe
Application Version:    45.0.2454.85
Application Timestamp:    55df881b
Fault Module Name:    guard32.dll
Fault Module Version:    8.2.0.4674
Fault Module Timestamp:    55c148a3
Exception Offset:    000269c9
Exception Code:    c0000409
Exception Data:    00000000
OS Version:    6.1.7601.2.1.0.256.28
Locale ID:    1033
Additional Information 1:    245b
Additional Information 2:    245b87f1e9247b2ba9f9bea5f513a892
Additional Information 3:    b91a
Additional Information 4:    b91adc989991e0190675cb62c0dcb1c3

 

I click “Close the program”, and try a lot of time and still not working.

After Google the error, I knew the problem is because of Comodo Firewall program. It has a HIPS facility.

Let me disply the steps to solve this problem.

  1. Goto Comodo Firewall > HIPS > Settings
    Right click on the status icon, the HIPS may not be shown. If not, just choose Advanced View.
    comodo-right-click
  2. Click  Detect shellcode injection (Exclusion)
    comodo-hips-settings
  3.  Choose Add file in the list.
    Right click in the empty window box, go to Add > Files
    hips-exclusion-add
  4. Choose file, Chrome
    Chrome.exe is located at  c:\Program Files (86)\Google\Chrome\Application\chrome.exe
  5. Click OK, and OK again to confirm this adding of HIPS exclusion.
    hips-exclusion-chrom-added

Then, I restarted Chrome, no more problems.

It is a workaround, hope Google or Comodo has their official release to solve this issue.

  • Elias

    Grazie!!!