Tech geek. Life geek.

Tag: warranty

Patriot Spark USB Flash Drive Warranty Replacement

My old Spark which I got last summer did not work anymore.  It is always giving the error, such as read only. Write protection. Actually, it has no physical switch of write protection. It has two year warranty.

So, I request for the RMA on June 16. It is approved and asks me to send the broken USB flash drive back to their support department.

The email I received is somehow as below:

How and Where to return your Product(s):

1. A copy of this email confirmation with the RMA number must be included with the package.
2. Product(s) must be securely packaged with the RMA number clearly displayed on the outside of the package.
3. If you have a multiple item set, it is required to send in the complete set to ensure compatibility.
4. Customers are responsible for paying the shipping charges to send the defective product(s) to Patriot Memory.
5. Patriot memory does not require but recommend customers to ship their product(s) with a carrier that provides package tracking and insurance for the price of the product to prevent shipping issues.
6. Patriot Memory is not liable for item(s) lost or damaged during transit.
7. Do Not Send Item in Regular Envelope. Product is prone to be lost in transit.
8. Any returned product(s) without clearly marked RMA number on the outside of the package will be refused and returned back to sender.

Product(s) returned for warranty must be shipped to:

Patriot Memory
Attention: RMA Department
47027 Benicia Street
Fremont, CA 94538 USA

Continue reading

How to get a MagicJack adapter Replacement for free

I have a magicJack adapter. The old version. Bought in 2008. It is 6 years old.


It is not magicJack Go, or magicJack Plus. It is traditional magicJack. Work with computer.

Last month the phone jack is broken. The plastic part cracked and RJ11 phone connector can not stay in the jack properly. Tapes help.



Then the question is to get a replacement of it. I searched the support page of magicJack web site. It said $40 will be charged for cost.

Anyway, I am thinking it is reasonable for a device. The old one I got is $40 about 6 years ago.

But, I did not find the place to make an replacement order. So I started an online chat with the support.

Support staff told me that I can get a new magicJack Plus with $5.39 for shipping and handling. I am so surprised. Yes I have magicJack since 2008. I refilled my account for 10 years.

I am very happy with this deal. So I confirmed my credit card information on file. The order is made on Aug 18. And I got the new device on Aug. 21. Perfectly.

The package is simple. The guide is in the front, which show me how to transfer my existing phone number or magicJack account to the new device.


New adapter is magicJack Plus.


This one doesn’t need computer. After I setup it on the computer. I just connect it with USB power adapter, LAN connector, and phone connector.

Conclusion: Get a replacement magicJack Plus for free.

© 2020 David Yin's Blog

Theme by Anders NorenUp ↑