It is in November 2019. There is a laptop, Dell Inspiron 5570. It is my mother in law’s laptop. Recently she found it is so slow and ask my help.
I connected this laptop through Teamviewer. I checked the CPU usage and found it is so high and the temperature is also high.
It is above 90 degrees. The CPU usage is 100%. The top two are Intel PROSet/Wireless Event log service and Intel PROSet/Wireless Zero Configure Service.
The Windows 10 was upgraded to the latest one. build 1909.
I have to check the problem on Google and Dell community.
Actually I found the answer.