Currently Viewing Posts Tagged support

Top Benefits of Outsourcing Your Company’s IT Tasks

No matter how large or small your business is, part of your success relies on balancing time, convenience, and expenditures. In some cases, that means you may need to outsource certain tasks because committing in-house resources to them doesn’t provide enough benefits to offset the cost in terms of time and manpower. One area you may want to consider outsourcing is your IT management. There are several potential advantages you may enjoy when you switch to a managed service provider. Here are some of the most important ones.

1. Scalability

When your business grows, your IT needs may change. In many cases, a company’s IT needs evolve simply based on advances in technology and new industry-related requirements. That is why scalability is so vital. With a scalable architecture, you can ensure your IT structure and resources will be able to handle your company’s needs as they change. Building this sort of system with in-house resources is often extremely challenging, but most managed IT support services are designed to provide scalable solutions.

2. Reduced Costs

While you may have to increase your budget initially to pay for the managed services contract, chances are you will save money over time. Managed service providers can give your business the IT support it needs without requiring you to pay for all the hardware and network elements yourself. Additionally, you can avoid paying for upgrades every time there is a technological breakthrough, as most MSPs provide cutting-edge technology as part of their service.

3. Improved Productivity

When you don’t have to assign IT tasks to your staff members, you can keep 100% of your employees’ creativity, innovation, and focus on your company’s core mission. Outsourcing your IT support can ensure your in-house team has the time and energy to perform their roles well, making your business more competitive and successful.

4. Better Security

Security is one of the most important aspects of IT. Keeping your network secure is easier when you have experts focusing on security and compliance tasks. A reliable managed service provider should dedicate the resources to make sure your network and data are safe. In most cases, having an MSP will also reduce downtime related to security issues.

Outsourcing your IT support may provide numerous benefits for your business. You can rely on a managed service provider to handle security and build a scalable solution that meets your company’s needs. When you hire experts for your IT support, you can remove that responsibility from your in-house employees, giving them more time and energy to focus on their unique jobs and goals.

PHP 5.3, PHP5.4 and PHP5.5

phplogo

PHP, as a program language, has its only life cycle.

The main three version of PHP is 5.3, 5.4, and 5.5.

PHP5.3 will be supported until July, 2014. It is still the main default version in CentOS.

PHP5.4 will be supported until March, 2015

PHP 5.5 will be supported until June, 2016.

Each version of PHP has three years life from the release date.

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Can not use Google Voice with Obi device anymore

Actually, it is not a news. I knew it almost a year ago. But now it is the time.

Google Voice: Not Supported on OBi Devices After May 15, 2014

Back at the end of October, Obihai announced Google would end its support for the XMPP communication protocol. This announcement came on the heels of Google’s announcement that as of May 15th, XMPP would no longer be supported for third-party VoIP applications. The Google Voice service uses XMPP to connect the OBi to the service. With that, after May 15th Obihai will no longer support the Google Voice service on its OBi devices.

 

obi110

So, it is time to find a alternative service provider. Maybe I will choose one from the following:

Microsoft extend the partial support for Windows XP

It is almost the end of life of Windows XP. vi

Microsoft has announced the Windows XP end of support date of April 8, 2014. After this date, Windows XP will no longer be a supported operating system*. To help organizations complete their migrations, Microsoft will continue to provide updates to our antimalware signatures and engine for Windows XP users through July 14, 2015.

 

Microsoft anti-malware support for Windows XP.

 

LogMeIn Free will no longer be available

It is a sad news. I use LogMeIn for many years. I used it to do the troubleshooting on my parents in law’s computer remotely. They live in San Francisco.

Today, I sign in LogMeIn account and saw this news.

logmein-notice

To continue using remote access, you’ll need to purchase an account subscription of LogMeIn Pro. As a loyal user, you’re entitled to discounted introductory pricing, with packages starting at $49/year for two computers.* Your new account includes our signature remote access with premium features like remote printing, file transfer and cloud data access, plus desktop and mobile apps to improve your experience.
Please note: If you do not take action, the Free computers highlighted in your account will become inaccessible on 1/28/2014. Only 7 days left!

Site is down due to the network issue

I just update the system through yum update command.

After that, I reboot the VPS, then, lost the connection to this VPS and web site.

  • Can not access the web site on it from browser.
  • Can not access the VPS through ssh
  • Can not access the VPS through Serial Console.

I create a ticket on servermania support.  The support team replied in 20 minutes.

After two conversation between Andrew and me.

He told me that the problem is:

The yum update had broken the iprouting on the OS which caused the venet to not come up.

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Windows XP: End of the life

Microsoft announced that Windows XP will not be supported any more until April 8, 2014.

There are certain terms of Microsoft support lifecycle.

Mainstream support: Microsoft will offer mainstream support for a minimum of 5 years from the date of a product’s general availability, or for 2 years after the successor product is released, whichever is longer. For example, if you buy a new version of Windows and five years later another version is released, you will still have two years of support left for the previous version.

Extended support: Microsoft will offer extended support for either a minimum of 5 years from the date of a product’s general availability, or for 2 years after the second successor product (two versions later) is released, whichever is longer.

Regarding Windows XP

  • Mainstream support ended on April 14, 2009
  • Extended support will be ended on April 8, 2014

Continue reading “Windows XP: End of the life”

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