Site icon David Yin's Blog

Chrome keeps crashing on startup

This morning, when I turn on my PC, I saw the alert message window of Google Chrome.

Problem signature:
Problem Event Name:    BEX
Application Name:    chrome.exe
Application Version:    45.0.2454.85
Application Timestamp:    55df881b
Fault Module Name:    guard32.dll
Fault Module Version:    8.2.0.4674
Fault Module Timestamp:    55c148a3
Exception Offset:    000269c9
Exception Code:    c0000409
Exception Data:    00000000
OS Version:    6.1.7601.2.1.0.256.28
Locale ID:    1033
Additional Information 1:    245b
Additional Information 2:    245b87f1e9247b2ba9f9bea5f513a892
Additional Information 3:    b91a
Additional Information 4:    b91adc989991e0190675cb62c0dcb1c3

 

I click “Close the program”, and try a lot of time and still not working.

After Google the error, I knew the problem is because of Comodo Firewall program. It has a HIPS facility.

Let me disply the steps to solve this problem.

  1. Goto Comodo Firewall > HIPS > Settings
    Right click on the status icon, the HIPS may not be shown. If not, just choose Advanced View.
  2. Click  Detect shellcode injection (Exclusion)
  3.  Choose Add file in the list.
    Right click in the empty window box, go to Add > Files
  4. Choose file, Chrome
    Chrome.exe is located at  c:\Program Files (86)\Google\Chrome\Application\chrome.exe
  5. Click OK, and OK again to confirm this adding of HIPS exclusion.

Then, I restarted Chrome, no more problems.

It is a workaround, hope Google or Comodo has their official release to solve this issue.

Exit mobile version