Maybe, I said maybe, Zoho CRM is the best CRM solution for different size of business. From one-man company to a 100 person business.

The price plan is also flexable.

  • Free for three users.
  • Standard: $12/user/month
  • Professional: $20/user/month
  • Enterprise: $35/user/month

Features are also added by different level above.

  • Free:
    • Lead management
    • Accounts & Contacts
    • Sales Opportunities
    • Social CRM
    • Web Forms
    • Developer API
    • Mobile Access
    • 5000 records
  • Standard: (Free Edition FeaturesPLUS following)
    • Sales Forecasting
    • Reports & Dashboards
    • Document Library
    • Marketing Campaigns
    • Email Marketing
    • Product Customization
    • 100,000 records
  • Professional: (Standard Edition FeaturesPLUSfollowing)
    • Email Integration
    • Customer Support
    • Inventory Management
    • Workflow Automation
    • Role-based Security
    • Mail Merge
    • Unlimited records
  • Enterprise: (Professional Edition FeaturesPLUSfollowing)
    • Advanced Security Controls
    • Multiple Currencies
    • Web Tabs
    • Call Center Connectors
    • Custom Related Lists
    • Time-based Actions
    • Help Desk Integration

If someone is looking for the CRM software, I recommand Zoho Small Business CRM, Start from the Free edition. It is a pay as you go service. Just pay monthly and if needed, upgrade or downgrade can be done anytime.

One more thing, I would like to mention is that Zoho has App, whch can help you do manage your business when you go.

David Yin

David is a blogger, geek, and web developer — founder of FreeInOutBoard.com. If you like his post, you can say thank you here

2 Replies to “Zoho gives Small Business a CRM

  1. Zoho has terrible support and there are free CRMs out there, like Bitrix24, that offer way more features than Zoho to free users.

  2. Zoho has terrible support and there are free CRMs out there, like Bitrix24, that offer way more features than Zoho to free users.

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